Chimney Draught Stopper | Warranty

Q: What is the product warranty for Chimney Draught Stopper? 

A: The Chimney Draught Stopper has a product warranty of 5 years, but can be effective for much longer than that.  We have been installing them since 2004 and have not had a single product failure yet. 

Q: What is the installation warranty for Chimney Draught Stopper?
A: As Chimney Draught Stopper is a DIY product there is no warranty on installation.  

However, in order to get the best value from your investment, here are a few tips that will help: 

  • Watch the installation video carefully before you proceed. 
  • Measure TWICE and trim once.  Make sure it is a friction fit so the Chimney Draught Stopper stays in place.

To get the best value for your investment, please, PLEASE watch the installation videos before you proceed.  

If you have any questions, contact the ecoMaster team.  We are all ex-installers and have done this work thousands of times before.  We are here to help you.

Q: What do I do if I have a problem with this product?  
A: Refer to our Returns / Refunds page [Learn More].  Our Research and Development team will be keenly interested to learn of any product failure and will want images and samples the product (if possible), so they can determine what the cause of failure was.