DIY ecoGlaze | Warranty

 

Q: What is the product warranty for ecoGlaze? 
A: DIY ecoGlaze carries a product warranty of 7 years, but can be highly effective for much longer than that.  We developed and has been installing ecoGlaze since 2010 and have had very few quality issues during that time. 

Q: What is the installation warranty for Goodbye Heating Vents?
A: As ecoGlaze is a DIY product there is no warranty on installation.  

Q: What else do I need to know about DIY ecoGlaze? 
A: These simple points will keep your ecoGlaze in good condition for years.

  • Go to www.ecoGlaze.com.au and invest your time learning about the system before you start. 
  • To get the best value for your investment, please, PLEASE watch ALL the installation videos before you proceed.  
  • Cleaning your window frames is critical - they need to be really clean.  You don't want your magnet adhering to dust and dirt instead of your window frame. 

If you have any questions, contact the ecoMaster team.  We are all ex-installers and have done this work thousands of times before.  We are here to help you.

Q: What do I do if I have a problem with this product?  
A: Refer to our Returns / Refunds page [Learn More].  Our Research and Development team will be keenly interested to learn of any product failure and will want images and samples of the product (if possible) so they can determine what the cause of failure was.