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ecoMaster Christmas Gift Card - FAQ

Frequently Asked Questions:


Q: I’m not really sure how or where to start?
A: That is no problem at all. We have a series of ecoMasterClasses on just about every topic of energy efficiency. All the information is totally free. Click here to check it out.

 

Q: Can a gift card be used more than once?
A: Yes, provided there is still a balance remaining on the card.

 

Q: Can more than one gift card be used towards a purchase?
A: Yes. A customer can redeem another gift card during checkout.

 

Q: Can a gift card be used to buy a gift card?
A: No, you can't use a gift card to buy another gift card.

 

Q: Can a gift card be used to pay for shipping and GST?
A: Yes, gift cards are applied to the final order total which includes shipping and taxes.

 

Q: Can gift cards be used in conjunction with a discount code?
A: Yes, gift cards are a form of payment.

 

Q: Can a customer pay for an order that includes a subscription with a gift card?
A: Yes, you can use gift cards to pay for your first payment. However, you can't use your gift card to pay for recurring subscriptions. Right now, the only subscription available online is for stapler rental, which is used for installing underfloor insulation.