EMV Slim Line Door Perimeter Seal | Warranty
Q: What is the product warranty for EMV?
A: The EMV Slim Line Door Seal has a product warranty of 2 years, but can be effective for much longer than that.
Q: What is the installation warranty for EMV?
A: As EMV is a DIY product there is no warranty on installation.
However, in order to get the best value from your EMV investment, here are a few tips that will help:
- Thoroughly clean the surface that your EMV seal is to be adhered to. In situations where EMV has 'failed', this is 95% of the reason. The other reason is the type of paint on the door jamb. Very oily paints make longer term adhesion quite challenging. (use Draught Dodgers for doors and fix them with brads instead)
- EMV is less happy on a fully exposed door that gets full weather - sun and rain. To be fair, your door will also be less happy too!
To get the best value for your investment, please, PLEASE watch the installation videos before you proceed.
If you have any questions, contact the ecoMaster team. We are all ex-installers and have done this work thousands of times before. We are here to help you.
Q: What do I do if I have a problem with this product?
A: Refer to our Returns / Refunds page [Learn More]. Our Research and Development team will be keenly interested to learn of any product failure and will want images and samples the product (if possible), so they can determine what the cause of failure was.