Chimney Draught Stopper - FAQ
Frequently Asked Questions:
Q: What does a Chimney Draught Stopper do?
A: The Chimney Draught Stopper blocks unwanted draughts as well as stopping dirt / dust / birds / insects / pollen / smoke from getting into your room via the chimney.
Q: Is the Chimney Draught Stopper easy to install?
A: The Chimney Draught Stopper is very easy to install. All you have to do is measure, cut, and fit.
Q: How do I install a Chimney Draught Stopper?
A: You install the Chimney Draught Stopper by first making sure that it is cut to size, then fitting the stopper in your chimney.
Q: Where doe s the Chimney Draught Stopper fit?
A: The Chimney Draught Stopper fits into the throat of the fireplace immediately above the steel lintel that holds up the brickwork at the front of the fireplace. Most usually the back of the Chimney Draught Stopper is against a brick edge that leads to a mostly horizontal space known as the Smoke Shelf.
Q: Does this help reduce noise?
A: The Chimney Draught Stopper can help reduce outside noise. However, that is not the main purpose of the Chimney Draught Stopper- only a perk.
Q: Can I take the Chimney Draught Stopper out of my chimney if I want to light a fire?
A: Absolutely, before installing the Chimney Draught Stopper initially, simply attach a string around it so you can easily pull it out at a later time.
Q: What if my chimney is larger than 1000mm x 300mm?
A: If your chimney is larger than 1000mm or 300mm, you can use a spray upholstery adhesive to combine 2 draught stoppers, and cut it down to size from there.
Q: How long does it take from ordering to delivery?
A: This is highly dependent on where you are having your chimney Draught Stopper delivered to. Most metropolitan areas are between 2 and 5 days.
Q: What is the Chimney Draught Stopper made of?
A: Our Chimney Draught Stopper is made from Open Cell Polyurethane foam.
Q: Is the Chimney Draught Stopper breathable?
A: It will breathe and allow moisture out. It does have some "sponge" like qualities if it rains heavily and will therefore soak up a limited amount of liquid. Over a short period of time that liquid will evaporate. If it is a really heavy downpour, once the chimney draught stopper has reached saturation, it will allow liquid through. Unlike wool, when it gets wet, it will not smell like damp sheep have taken up residence in your home.
Q: Do you have a recommended installer for Chimney Draught Stoppers?
A: We do have some installers around the country who could help you. To find out if we have a recommended installer in your area please call 1300 326 627 or pop us a message here.
Q: Can I collect my Chimney Draught Stopper?
A: Yes, you can order your Chimney Draught Stopper online and then collect it from our Preston, Melbourne warehouse on Tuesdays and Fridays between 8 AM and 3 PM.
Q: What are the dimensions of a Chimney Draught Stopper?
A: One Chimney Draught Stopper measures 1000mm in length, by 300mm wide, and is 100mm thick.
Q: Will the Chimney Draught Stopper fit my chimney?
A: The Chimney Draught Stopper will fit in a standard sized chimney. It can fit in fireplaces with typical measurements of 950 by 300mm. You can cut it to size as well, if your chimney is smaller.
Q: How long will the Chimney Draught Stopper last for?
A: The manufacturer guarantees the foam for 12 months. However, We have been using this product without issue for well over a decade.
Q: Does my installation have a warranty?
A: With this being a DIY product, we cannot provide an installation warranty. The installation process is outside of our control.
Q: How long is the warranty on a Chimney Draught Stopper?
A: Five (5) years. However, ecoMaster has been installing Chimney Draught Stoppers since 2004 and has not had a complaint or any need for replacement during that time.
Q: How do I trim the Chimney Draught Stopper if it does not fit my chimney correctly?
A: Trimming the Chimney Draught Stopper to size is easy and can be done with a sharp knife.
Q: I have two fireplaces, and one chimney. Can I still use the Chimney Draught Stopper?
A: This is pretty common, there are 2 solutions we recommend. Use 1 Chimney Draught Stopper high in the chimney in order to effectively seal both fireplaces.
Seal both fireplaces lower in the chimney using 2 pieces of the Chimney Draught Stopper (or potentially 2 Chimney Draught Stoppers- depending on size).
Q: What fixings do I need?
A: You will not need any fixings to install a Chimney Draught Stopper.
Q: Can I exchange if they are the wrong size or colour?
A: The Chimney Draught Stopper only comes in one colour and size.
Q: What can I do if my chimney is longer or wider than the dimensions of the Chimney Draught Stopper?
A: Two Chimney Draught Stoppers can be glued together with upholstery glue to make either a wider or longer draft stopper than the regular size, then cut down to suit the size of your chimney flue.
Didn’t find your answer? Call us on 1300 326 627, or email us at sales@ecoMaster.com.au
**Should you require any other information or advice please feel free to call our friendly sales staff on 1300 326 627. The team would be very happy to help!**