Door Sweep Seal - Draught Excluder - RP17 - 19mm Gap - FAQ

Frequently Asked Questions:

Q: What is it?
A: It is a self adhesive PVC sweep seal that can be easily cut to size and fixed to the bottom of doors to prevent draught.

Q: How does it work?
A: It works to reduce draughts with a flexible PVC wiping seal that is designed to press up against an opposing surface. It is self adhesive so it’s easy to adhere the product to the surface in question.

It’s important that a sweep seal such as the RP17 makes a definite seal against an opposing surface in order for it to be effective. If the RP17 simply hides the gap under the door without being pressed up onto something it will not stop draught.

Q: How do I install it and where can I access instructions?
A: Installation instructions are included in the packet. This is an easy DIY installation.

Q: Are there limitations to using the RP17?
A: Yes, the RP17 is not suitable for exterior use.

Q: How do I know if it’s been installed properly?
A: You should see the blade of the RP17 flex as the door is latched. If it does not flex then it is not making a seal.

Q: What do I do if the product is faulty?
A: The ecoMaster return policy can be found on the website. 

Q: Is there a warranty on this product?
A: ecoMaster products carry a 2 year warranty as long as the product is installed according to our instructions.

Q: Is there a warranty on the installation of the product?
A: As it is a DIY product, we cannot provide an installation warranty as the installation process is out of our control.