Draught Dodgers for Wind Out | Outward Opening | Awning | Casement Windows | FAQ

Q: How do I install this product myself? Where can I access installation instructions?
A: There is a step-by-step video which you can find in the "How to" section.

Q: Are you able to install it for me? If so, how much will it cost?
A: We do not install DIY products. If you would like someone to install this for you (depending on your location) we can recommend some fantastic installers please give us a call on 1300 326 627 to speak to our friendly sales staff.

 Q: Will my window still open and close after this product is installed? A: Yes! Draught Dodgers do not affect the functionality of your windows after installation.  If you find that it DOES affect the functionality of the window, it will have been installed incorrectly.

Q: How do I know the product has worked?
A: Close the window onto a sheet of paper. Try to pull the paper out of the window. There should be friction to pull the paper out whilst the window is closed.

Q: If it keeps in warm air in winter, will my home overheat in summer?
A: Draught Dodgers are designed to eliminate uncontrolled ventilation. By draught proofing, every opening is gently and securely sealed off to keep unwanted air leakage at bay, prevent the outdoor temperature from affecting your indoor comfort, and minimize the need for additional heating and cooling.

Q: What do I do if the product is faulty?
A: The ecoMaster return policy can be found on the website:

Q: I'm wondering why the Draught Dodger component is not sticking to my joinery. It let go after a few days even though I cleaned the surface thoroughly.
A: The adhesive used in our Draught Dodgers range is potentially incompatible with some raw timber finishes which includes, but may not be limited to, Sikkens Cetol BLX-Pro. If the Draught Dodgers have come away from the surface, they can be re-fixed with brads (small nails) to hold them in place. Please be sure to use the fitting packer to get the best performance out of your Draught Dodgers.

Q: Is there a warranty on the installation of the product?
A: As it is a DIY product, we cannot provide an installation warranty as the installation process is out of our control.