Polymax | Polyester Roof and Ceiling Insulation Batts | FAQ

Q: What R value is needed for ceiling insulation?
A: The performance of insulation is measured in terms of R Value, which stands for ‘Resistance Value’. For new builds check your Energy Rating for the R rating required.  You can always go higher than specified but not lower.  For existing homes, Learn More

Q: How much ceiling insulation do I need?
A: Often we find that, while many homeowners agree that insulation is important and they assume that they have some level of insulation in their ceiling, we rarely meet people who know exactly how much insulation they have overhead.  Learn More

Q: What do I do about halogen downlights in my ceiling?
A: If your home is fitted with halogen down-lights, it is best to replace them prior to installing ceiling insulation so that the best possible ceiling coverage can be achieved.  Aside from the fire risk and draught concerns associated with down-lights, LED downlights that are IC4 (IC standing for Insulation Contact) rated can be insulated over the top.  Refer your electrician to Rule 4.5.2.3 of Australian Standard AS:NZ 3000.

Q: Can you lay insulation on top of old insulation?
A: If you have existing ceiling insulation, rest assured that it can remain in place. You should level out any existing loose-fill insulation, or fill in any gaps in your existing batts, before topping up with our high quality product to ensure the best thermal protection for your home.

Q: Can I return insulation?
A: No, all Polymax insulation is a made to order product and cannot be returned unless it is a warranty claim as described in the warranties terms and conditions.  If you have insulation left over from your project, you will find a very buoyant market for it on social media. 

Q: Didn’t find your answer?
A: Call us on 1300 326 627, email us at sales@ecoMaster.com.au or hit the chat button on the lower right hand side of the screen.