Please be advised that we are experiencing some delays with our freight delivery. Thank you for understanding.

Shipping Information

Who will be delivering my order?

That depending on what you order. 

Smaller items, such as Chimney Draught Stoppers, Draft Stoppas, EMV,  Door Seals and Window Seals will be delivered by Australia Post (with tracking).

Items larger than Australia Post have the capacity to carry (such as Draught Dodgers and DIY ecoGlaze) are shipped by a specialist courier. 

Deliveries are available in most suburbs and towns in Australia.

Insulation Orders? 

Insulation orders are delivered by either an ecoMaster driver if your order is delivered within Victoria, or via a CSR representative if your order is in NSW, ACT, QLD, SA or WA.
Note:  Due to the cost of freight, we can no longer offer insulation in Tasmania. 

Can I collect? 

We offer a collect service from ecoMaster at Preston in Victoria.  This service is offered on Tuesdays and Fridays by prior appointment between 8am and 3pm. 
The address is Unit 14, 1 Bell Street, Preston Victoria. 
Note - To avoid disappointment: 
* Please do not arrive without confirmation that your order is ready for collection.    We will message you to confirm that your order is packed and ready for collection. 

* Please do not arrive on any other day than Tuesdays or Fridays.   There is no ecoMaster staff member onsite and you will not be able to collect your order.