Dear Neil,
Thank you for sharing your experience with our Cavity Sliding Door Kit. We are glad to hear that it has been a good solution for your tricky problem. We understand that this particular install may require some handyman skills, but we are happy to hear your thoughts are that the kit is remarkably effective.
We appreciate your feedback regarding the written instructions and have taken note of your suggestions. We will work on providing more comprehensive instructions to accompany the instructional videos. Thank you for pointing out the color-coded ends on the leading and trailing edge pieces, we will be sure to be clear about this in our instructions.
We are delighted to hear that the kit is proving to be very effective for you. We understand that shipping costs may be a concern for customers outside of Melbourne, and we are constantly looking for ways to improve our shipping methods to make it more cost-effective for all our customers.
If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We are always here to assist you.