Wall Vents | FAQ

Frequently Asked Questions:


Q: What do “Wall Vents” do?
A: Wall Vents are a closable cover that allows you to control the conditioned air leaving  a room.


Q: Do Wall Vents have a warranty?
A: Yes, Wall Vents have a 10 year warranty on the product itself. We cannot guarantee installation as it is a DIY product.


Q: Are Wall Vents easy to install?
A: Yes Wall Vents are relatively easy to install, in most cases it is as simple as fitting and drilling.


Q: How do I install Wall Vents?
A: You can install Wall Vents by using self tapping screws and drilling into the preexisting vent or wall. To learn how to install Wall Vents you can watch our (Coming Soon), or download our written instructions.


Q: Do you have a recommended installer?
A: A recommended installer is highly location dependent. To find out if we have a recommended installer in your area please email sales@ecomaster.com.au. Alternatively, a local tradesperson should be able to install Wall Vents.


Q: Where can Wall Vents be used?
A: Wall Vents can be used over most old wall vents, typically found in community halls or commercial buildings.


Q: How long does it take from ordering to delivery?
A: The lead time is about 6 weeks from the date of payment.


Q: What are Wall Vents made of?
A: Wall Vents are made from galvanised steel. They are also available to be powder coated to better colour match the walls.


Q: Are there reference sites or areas we can see Wall Vents at?
A: Yes, we have previously installed Wall Vents at various locations. To learn more email sales@ecomaster.com.au..


Q: Can I get a sample?
A: We don’t have samples available, however you can visit locations we have previously installed Wall Vents at. To learn more email sales@ecomaster.com.au..


Q: What are the dimensions?
A: The face of the small Wall Vents measure 257mm x 327mm, and the face of the large Wall Vents measure 307mm x 412mm.


Q: What fixings do I need?
A: This depends on what you are fixing the Wall Vents to. Eg. If you are fastening to brick, you need masonry screws.


Q: Does it help reduce noise?
A: Wall Vents are designed to control the airflow in a room, they may help reduce outside noise when closed.


Q: Can I exchange if they are the wrong size or colour?
A: Since Wall Vents are customised they cannot be exchanged or returned. However there is a wide range of colours to choose from. To Choose Your Colour Please Include the Name and 8-Digit Colour Code in the comments when placing your order. E.G. Olde Pewter Satin - 26050243.

** If no colour is specified from the list your order will be processed as: **

“Elements Basalt Flat - 90E7723Z”




Didn’t find your answer? Call us on 1300 326 627, or email us at sales@ecoMaster.com.au


Please Note: (Exchanges/Returns Policy)