Double-Hung/Sash Windows Draught Proofing Kit | 4 Windows

Draught Dodger Double Hung Window Kit - Raw Timber

Item	Qty	Length	Width	Thickness	Where the component is fitted	Where the component is fitted
Raw Timber Draught Dodger mouldings (Self adhesive with black woven brush)	2	2350mm	15mm	10mm	For the window length	Fit to both sides of the window
Raw Timber Draught Dodger mouldings (Self adhesive with black woven brush)	1	1200mm	15mm	10mm	For the window width	Fit to the bottom of the window
EMV Clear Slim Line Seal	1	1200mm	12mm Folded	1mm	For the gap between top and bottom panes	Fit to the window centre seal
Fitting Packer	1	-	-	-

 

Draught Dodger Double Hung Window Kit - White Aluminium

Item	Qty	Length	Width	Thickness	Where the component is fitted	Where the component is fitted
White Aluminium Draught Dodger mouldings (Self adhesive with black woven brush)	2	2350mm	15mm	10mm	For the window length	Fit to both sides of the window
White Aluminium Draught Dodger mouldings (Self adhesive with black woven brush)	1	1200mm	15mm	10mm	For the window width	Fit to the bottom of the window
EMV Clear Slim Line Seal	1	1200mm	12mm Folded	1mm	For the gap between top and bottom panes	Fit to the window centre seal
Fitting Packer	1	-	-	-

Q: Can I collect my order?
A: Yes, you can. Once your order is ready, we will send you a Ready for Pickup email with full collection details.  Please note: pickup is from Preston, Victoria — not Prestons, NSW.

Q: Why is courier delivery so expensive?
A: Because this is a long product, freight costs are higher than for standard parcel items. We know that is not the most exciting news of the day, and we are always working to keep delivery costs as fair and reasonable as possible.

Q: Why can’t I choose Australia Post?
A: This product is too long for Australia Post, so it needs to travel with a specialist courier that handles oversized items safely.

Q: When will my order be despatched?
A: Most orders are despatched within 2–3 business days. 

Q: Will I get tracking?
A: Yes. Once your order has been booked with the courier, you will receive a tracking number so you can keep an eye on its journey.  Please note: if your order includes multiple items, they may arrive in separate parcels at no extra shipping cost.

Q: When will my order arrive?
A: Your order will be delivered by a specialist courier for oversized goods. This is not an express service, so delivery times can vary depending on your location and the time of year.  Delays are more likely during busy periods such as winter, Christmas and end of financial year.

Q: Will my order be left if no one is home?
A: Yes. Standard courier deliveries are sent as Authority to Leave. That means if no one is home when the courier arrives, your parcel may be left at your address.  If that is not suitable, please contact us when placing your order so we can discuss other options.

Q: What if my order arrives damaged?
A: Please open and inspect your order as soon as it arrives. If anything has been damaged in transit, let ecoMaster know immediately.  Damage claims must be lodged within 48 hours of delivery. After that window, we may not be able to submit a claim with the carrier.

Q: What if my order goes missing in transit?
A: If your order seems overdue, we will follow it up with the courier on your behalf. If it cannot be located, we will arrange a replacement.

Q: What if my order is stolen after delivery?
A: If your parcel is stolen after it has been delivered, please report the theft to the police.

Q: How can I reduce freight costs?
A: Oversized freight can be expensive, especially for items over 1.5 metres long. To help keep costs down, you may wish to:

• Combine all long items into one order
  
• Share freight costs with a neighbour
  
• Collect your order from Preston, Victoria
  
• Use a more central delivery address if you live in a regional or rural area

We know freight costs can be frustrating, especially outside metro areas, and we will always do our best to help you find the most practical option.

Q: How do the draught dodgers work? Will I still be able to open and close my windows after this is installed?
A: Yes, you will still be able to open and close your window. Draught Dodgers work by adding brush seals onto the bottom and sides of the lower sash of your double hung windows to provide an effective seal to block unwanted draughts. There is also a centre “V” seal (EMV) that stops the draught at the join between the upper and lower sashes. 

Q: I installed this myself, and the window won’t open properly, what should I do?
A: Assuming that the window was able to open properly before the installation, the most likely cause is that the EMV seal is catching on the window latch. When this happens, the back of the EMV can hook into the latch keeper mounted on the upper sash. If this is the case, use scissors or a craft knife and cut a “V” into the back edge of the EMV at the latch keeper. The product will still function properly when doing this. Please be sure to watch the installation video carefully as it shows how to cut the notch before installing the EMV. 

Q: If the upper sash of my window opens, how do I draught proof it?
A: In most cases, the upper sash is painted shut. If your upper sash still functions, draught proofing it will require another Draught Dodgers For Double-Hung windows, which can be fitted upside down on the outside of the frame. If the outside of the window is in full weather, it’s a good idea to use small brads to nail the Draught Dodgers onto the frame. 

Q: After it is installed, is it permanent?
A: It is a permanent solution that will eliminate unwanted air leaking in around windows and doors when installed correctly according to the instructions. Be sure to follow the instructions on cleaning and pressing out to ensure good adhesion. 

Q: What happens if I put it on the wrong way round?
A: You will need to take it off and buy a replacement Draught Dodgers for Double Hung kit. Be sure to watch the instructional installation videos to avoid this mistake. Click here 

Q: What do I do if I install the product and feel no difference?
A: If you have installed the product and do not feel a difference, there are two possible reasons.

1. You may not have installed the product correctly according to the instructions.
2. There may be more significant draughts in your home. You would have to find out where they are and decide how to treat them.  Start with the Draught Proofing Information Hub.

Q: If it keeps in warm air in winter, will my home overheat in summer?
A: Draught Dodgers are designed to eliminate uncontrolled ventilation. By draught proofing, every opening is gently and effectively sealed off to keep unwanted air leakage at bay, prevent the outdoor temperature from affecting your indoor comfort, and minimise the need for additional heating and cooling. Draught proofing will prevent the hot summer winds entering your home. When combined with other energy efficiency measures, your home can be a cool haven in summer without excessive dependence on air conditioning. 

Q: How do I know if it fits perfectly in place?
A: To install the product in the perfect place, use the installer packer in the kit which ensures that the brush applies the correct amount of pressure against the sash. 

Q: How long will it take for me to install this product?
A: The first time you install this product is going to take the longest, but if you have multiple windows this time will get quicker.
It takes ecoMaster installers about 35 minutes per window, so expect to take about 1 hour the first time you install the product. 

Q: I want to paint my draught dodgers. What should I watch out for?
A: Raw Timber Draught Dodgers can easily be stained or painted either before fitting or after fitting. The White Aluminum Draught Dodgers can be painted. Please note that only the brush seals cannot be painted and only come in black.