Front and Back Door Draught Proofing Kit - FAQ
Frequently Asked Questions:
Q: I’m not really sure how or where to start?
A: That is no problem at all. We have a series of ecoMasterClasses on just about every topic of energy efficiency. All the information is totally free. Click here to check it out.
Q: What is this kit?
A: This kit contains high quality draught proofing components to treat 2 standard external doors. There are 2 variants:
- * Timber / Bronze, or
- * White Painted / Silver
Match the joinery of your door jamb and door furniture.
- * Draught Dodgers for Doors (2 door kit)
- * RP3 Draught Excluder x 2
Q: Will I still be able to open and close my doors?
A: These products should not prevent your door from its natural function, if you have difficulty in closing your door after installation, then can we humbly suggest that you watch the installation videos in the “How to” tab.
Q: What do I do if the product is faulty?
A: The ecoMaster return policy can be found on the website.
Q: Is there a warranty on this product?
A: ecoMaster products carry a 2 year warranty as long as the product is installed according to our instructions.
Q: Is there a warranty on the installation of the product?
A: As it is a DIY product, we cannot provide an installation warranty as the installation process is out of our control.