Polyester Insulation | Warranty

Q: What is the product warranty for Polyester Underfloor Insulation?
A: This product carries a product warranty of 25 years, but will be highly effective for much longer than that. We have not yet seen a 'failed' polyester product. It is incredibly robust and is not damaged by the elements that would generally damage other types of insulation, such as water, termites or breakdown of the glues that hold glass fibres together.

Q: What is the installation warranty?
A: As a DIY product there is no warranty on installation.

To get the best value for your investment, please, PLEASE watch the installation videos before you proceed.

If you have any questions, contact the ecoMaster team. We are all ex-installers and have done this work thousands of times before. We are here to help you.

Q: What do I do if I have a problem with this product?
A: Refer to our Returns / Refunds page [Learn More]. Our Research and Development team will be keenly interested to learn of any product failure and will want images and samples of the product so they can determine what the cause of failure was.

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Value Poly Underfloor Insulation

Ecomaster provided an excellent product and service from initial enquiry to product delivery and ongoing advice. I am a DIY first time installer of the underfloor insulation. Michael provided excellent advice and guidance. He is extremely knowledgeable of the product, the tools (staple guns), and energy efficiency and insulation more broadly. He was able to guide me through the installation and offer some helpful hints to speed up the process, e.g., laying sheeting down to avoid dirt getting into the eyes, among others. He and a colleague was able to give me an accurate estimate of the amount of Ploy underfloor insulation. I had to ring back and revise the estimate down. No problem. There no wastage. I rang Michael a couple of times to seek advice with the insulation. He was patient, and expertise on how to place the insulation over the bearers and the direction to place the insulation. This advice and his encouragement (this is not the most pleasant job you will do) was helpful and meant I stayed the course and completed the job in some difficult, tight places. All up, I would HIGHLY recommend Ecomaster.

Hi David,

thank you for sharing your positive experience with ecoMaster. We’re delighted to hear that Michael’s guidance and our product met your expectations and supported your project. Your recommendation really means a lot to us. Wishing you success with future projects!

Simple and effective.

I purchased 5 of the EMV slimline door seals. Only one door required a bit of sanding to ensure correct fitment of the product. Follow the YouTube DIY installation video and you can't go wrong. Quick and easy. Highly recommend.

Thank you for your positive feedback Trevor! We're glad the seals and installation guidance worked well for you. Enjoy your improved doors!

Valve cosy is making a difference.

Definitely reduces heat loss at the valve. Heat loss can be further reduced by adding insulation to the copper pipe below the valve cosy.
Quick and easy.

Hi Trevor,

We love hearing that the valve cosy is making a difference. Your tip about adding insulation to the pipe is helpful. Feel free to reach out if you need further assistance.

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Polyester Insulation | Warranty

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